![]() If the scanner is not connected, the scan to PC button will not glow green.Įnsure that all of the Scan to PC settings are correctly entered. Ensure that the scanner is properly connected to the computer. So that we can provide you further required assistance.To scan a document using the Scan to PC button on the scanner requires that the Brother MFL-Pro Suite be properly install on the PC. Do let us know whether the issue is resolved or not. Hope this blog gives a perfect solution for cases when your HP printer is Printing but it is not Scanning. Step 6: HP Uninstaller will itself remove all existing HP printer software if present. Step 5: When prompted, enter the admin username and password. Step 4: Click Continue after reading the warnings. Step 3: Click on File and subsequently select Uninstall HP Software from the menu. Step 2: Launch HP Easy Start from software downloads. Step 1: Visit 123.hp.com/setup, and click the Download option. This software application is used to uninstall your HP software. You can download HP Easy Start for OS X 10.9 and newer versions. Step 7: Press Ctrl + Trash icon, and empty the Trash. Step 5: Click Go to Folder on the menu bar and type /Library/Printers. Step 4: Drag the complete HP or Hewlett Packard folder to Trash in the Dock. If HP Uninstaller is not present inside folder, jump to the next step.If HP Uninstaller is a present inside folder, click it and follow the on-screen instructions to uninstall the software.Step 3: Next, click on Applications, and go to the HP or Hewlett Packard folder. Step 2: Click on the Finder option in the Dock. Step 1: Generally, HP Uninstaller is installed during the initial printer software installation. When an HP printer is Printing but it is not Scanning, then one must follow the steps to uninstall the old drivers. Lastly, select the “Print Using.” option and then choose the name of your printer (Airprint selected by default) Steps to Uninstall Existing Printer Drivers Further, click “Add” option to add your printer successfully. Search for your printer name from the printer list. Under the “ Add printer” window section, remember to add the printer as given below:.Now, visit FTP hp.com in order to download and install the printer driver.No devices will show in the Printers list. Subsequently, wait for the printing system to reset.Fill up the admin username and password, and then select “OK” button.Finally, click “Reset” button in the confirmation window.Next, right-click the blank space shown in the Printers list, and choose the “ Reset printing system”.Then click “ System Preferences” inside the menu of Apple menu icon and choose the “Printers and Scanner” option. ![]() After driver and software update, restart your computer and printer machine.
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